FAQs

4 Stars

You may email, call or fax the property.
rsvn@galleriatenbangkok.com
T +66 2 615 0999
F +66 2 615 0990

Hotel rates are per room based on a maximum occupancy of two.

We may block an amount on the credit card, equivalent to 1 night’s room charge to guarantee payment but this block will be automatically released in two weeks if not redeemed. Furthermore, we do not charge without proper authorization from the guest. However, select packages may require full-prepayment at the time of booking but this will be made known at the time of making the reservation.

Guests can choose to settle the bill in cash or credit card at the time of check-out.

Our hotel uses SSL secure encryption to ensure that all your personal information and credit card details are kept confidential. The security of information is very important for us.

For added security, guests are requested to present the credit card used in the online booking/purchase of accommodation together with personal identification (ID card or passport) upon check-in.

Should you not wish to submit your credit card information online, we are pleased to accept reservations via fax or phone. However, credit card information will still be required to guarantee the reservation.

Online bookings generally offer the “best available rates” for that date and time.

In the event of a cancellation or no-show, the following will apply: – For 1 night and above
If the property is not informed 24-hours or more prior to date of arrival, a charge of one (1) room night’s accommodation will be levied on the credit card used to guarantee the reservation.

Regrettably, pets are not allowed.

Check-in time is 2.00 pm.
Check-out time is 12.00 noon.

Early check-in is subject to room availability.

Late check-out is subject to room availability and the charges are as follows:
Check out before 6.00 pm: 50% charge (based on overnight rate)
Check out after 6.00 pm: Full overnight rate

The majority of our rooms are non-smoking whilst 2 of 4 floors are dedicated to those wanting a smoking room.

We have some twin rooms of which they are the Deluxe Chill rooms. All other rooms can be converted into a triple by adding a roll-away bed at an extra charge.

Yes we do.

An extra bed is THB 1,200nett with breakfast.

– There is no charge for children below the age of 12 years sharing a room with parent(s) on existing bedding.
– If an extra bed is required, regardless of age, an extra bed charge will be incurred.
– Children 12 years and above are charged the full adult breakfast price of THB 350 nett
– Children between the ages of 5 and 11 years are charged a rate of THB 175 nett per child/breakfast
– Children 4 years and below eat breakfast for free

Yes, baby cots are available upon request.

Breakfast is served at @g restaurant and bar which is located on the ground floor, from 6.00 am to 10.30 am.

@g (Ground floor) – The latest, greatest meeting point for young executives and travellers who like to have fun and chill out. @g bar boasts a fine selection of draught and imported lagers, martinis and coffee specialties, while the dining spot offers Thai cuisine with an International flair, daily specials and European favourites. Open daily from 6 am. – 11.30 pm.

Leapfrog (8th floor) – Enjoy Bangkok’s splendid skyline from this rooftop restaurant and bar. Take a journey from fine, intimate dining, featuring some of California’s best kept recipes alongside tapas-like specialties, to a more relaxed and casual atmosphere later in the evening. Whether you are craving for a midnight bite, feeling the need for a quick refill, or simply enjoying good company, Leapfrog is Sukhumvit’s coolest place to be at. Open daily from 4.00 pm. – 1.00 am.

Yes, vegetarian dishes are available both on the breakfast buffet line and a la carte.

No, room service is not 24-hour, it operates from 6.00 am to 10.30 pm.

7 meters x 7 meters – 1.20 meters deep

Yes, they are provided in the bathroom of all rooms.

Iron and ironing boards are available in all rooms.

The hotel is a 35-40-minute drive from Suvarnabhumi International Airport. Airport transfers are provided upon request at THB 1,300 nett per way for a car and THB 1,800 nett per way for a van.

Yes, for a maximum of 15 days.

Bangkok being a tropical city, weather is warm throughout the year with April and May being especially hot and sticky. June to September are cooler months (24-28c), however, it is the rainy season. The most pleasant time of year is October to February, where temperatures range from 25-28c with light breezes and only the occasional shower.

No, tap water in Thailand is not potable. 2 bottles of complimentary drinking water to be provided daily.

Yes, via LAN or WiFi.

Yes, dual telephone sockets are available in the rooms.